Returns & Exchanges
At GOWA, we are committed to your peak performance; if your gear isn't the perfect fit, you can return or exchange items within 30 days of purchase. All returned products must be in their original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Place the items in their original packaging and securely seal the box to ensure the equipment remains protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, removing any old shipping marks.
Ship and Track
Drop off your package at any authorized carrier location; once our warehouse team inspects the gear, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing